Program Director St. Georgia's General Residential Operation

Program Director

Full Time • St. Georgia's General Residential Operation
Replies within 24 hours
Job Summary: 
The Program Director oversees the daily operations of a General Residential Operation (GRO), ensuring compliance with state and federal regulations while providing high-quality care for children and youth in a residential setting. This role includes staff supervision, program development, case management oversight, and coordination of services to promote the safety, well-being, and development of residents. 
Key Responsibilities: 
  • Program Operations & Compliance: 
    • Ensure the facility meets licensing requirements and complies with Texas Department of Family and Protective Services (SSCC) standards. 
    • Maintain and enforce policies and procedures aligned with Minimum Standards for GROs and federal guidelines. 
    • Conduct regular audits and inspections to uphold quality standards. 
  • Staff Leadership & Training: 
    • Supervise and provide leadership to direct care staff, case managers, and support personnel. 
    • Develop and implement staff training programs, including trauma-informed care and behavioral management techniques. 
    • Oversee scheduling and ensure adequate staffing levels to meet the needs of residents. 
  • Resident Care & Case Management: 
    • Ensure appropriate placement, assessment, and individualized service planning for all residents. 
    • Collaborate with case managers and Treatment Director to coordinate care. 
    • Monitor residents' progress and intervene when necessary to address behavioral or emotional challenges. 
  • Financial & Administrative Oversight: 
    • Maintain accurate records, reports, and documentation required by licensing agencies and funding sources. 
    • Assist with grant applications and reporting to secure funding and program sustainability. 
  • Community & Stakeholder Engagement: 
    • Build and Sustain relationships with local agencies, law enforcement, schools, and healthcare providers. 
    • Represent the organization in community meetings, advocacy efforts, and public relations initiatives. 
    • Coordinate with external agencies to ensure comprehensive support services for residents. Qualifications: 
  • Education: 
    • Minimum of a Bachelor’s degree 
  • Experience: 
    • Minimum 3-5 years of experience in child welfare, residential care, or social services. 
    • At least 2 years of supervisory or program management experience in a residential setting. 
  • Certifications & Skills: 
    • Knowledge of DFPS licensing standards, trauma-informed care, and behavioral intervention techniques. 
    • Strong leadership, conflict resolution, and crisis intervention skills. 
    • Proficiency in Microsoft Office Suite and case management software. 
    • Bilingual (English/Spanish) preferred but not required.
Work Environment & Schedule: 
  • Must be available for on-call duties and occasional weekend/evening shifts. 
  • Ability to handle high-stress situations and make quick, sound decisions. 
  • Some travel may be required for meetings, training, and compliance inspections. 




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